FAQ

Appointments are required. We're a private studio, not a drop-in salon. Book online through our booking page or reach out directly by phone or text. Same-day appointments may be available depending on the schedule — just ask.

Not sure where to start? That's what our free consultation is for. Submit a consultation request and we'll reach out to assess your skin type, concerns, and goals — then recommend the best starting point. No pressure, no upselling.

The Demo Model Program gives you access to professional skincare treatments at 50–80% off the standard rate. You'll receive the exact same products and expertise as any other client. In return, we ask for honest feedback and — optionally, with your written consent — to document your results. Availability is limited and varies by what techniques are being practiced.

Before: Avoid retinoids, exfoliants, and waxing for at least 48 hours prior. Arrive with clean skin if possible. After: Skip heavy makeup for 24 hours, avoid direct sun exposure, stay hydrated, and follow the specific aftercare instructions given to you post-treatment. We'll always walk you through what to do.

Yes — through our Luxury In-Home Experience package. We bring the same professional equipment and products to your home. A brief consultation call is required before your first mobile booking. Service is available within a 10-mile radius of Pebble Creek, FL. Travel fees may apply.

We accept all major credit cards (Visa, Mastercard, Amex), cash, Zelle, Venmo, and Apple Pay. Payment is collected at the time of service.

We ask for at least 24 hours notice if you need to cancel or reschedule. Late cancellations or no-shows may be subject to a cancellation fee. Life happens — just communicate with us and we'll do our best to work it out.